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Help Centre

Listed below are all the Help Centre Articles ordered by popularity. To search through them, or navigate them by category, click here. To see the most recently published and updated articles first, click here.

View How do I remove myself from this website? Can I reactivate?
View Why has my profile been removed, or not approved?
View I can't login / I get the message "No member was found with the Nickname and Password you supplied"
View On mobile, when online for DirectCam, why does it say "DirectCam Unsupported" on my Profile?
View JustCamIt Information - Set-up, settings, options and troubleshooting.
View How can I transfer funds to another member or refund them?
View What am I not allowed to do?
View I'm going away, should I remove my profile or can I stop it being viewed temporarily?
View What settings should I use to login to the DirectCam Server?
View What methods can I use to buy credits?
View I tried to download a movie... (updated)
View How do I change my nickname, email address or password?
View When I enter my email address I get a message saying it is already in use
View Can I register more than one profile?
View Searching on Nationality - Advice for Seeking Services
View How much is a credit worth?
View Escort Bookings FAQs (Seeking Services)
View How do I leave a rating/feedback for another member?
View Webcam or Phone Chat Provider No Show
View Where can I find a breakdown of my earnings and any charges?
View How do I become a Verified Member?
View I wish to complain about the conduct of another member
View When can I transfer my credits?
View I cannot enable 'Webcam Work' / I get a message about 'verification required'.
View My credits were debited but I could not view DirectCam or I was charged after I'd exited
View What are Aliases and can I remove them?
View My profile was deactivated and my for sale items were cancelled. Can I recover the details?
View Escort Bookings FAQs (Offering Services)
View Why have I been removed from 'Escorts' or 'Alternative'
View The verification email has not arrived
View How do I remove/change my main profile pictures?
View What will appear on my bank/card statement when I buy credits?
View How do Webcam Bookings work? (for Seeking Services)
View How do I set up DirectIM (Offering Services)
View I can login but can't see my profile
View What are the benefits of using the credits system (& booking system) for Service Seekers?
View How do I convert my credits into cash?
View I have forgotten my login details
View I'm new here and I offer adult services.
View How do I stop someone from emailing/booking me?
View My Bank/Paxum/Cosmo Payment/ePay/Post Office transfer has not arrived
View How to avoid non-genuine advertisers
View Is AdultWork.com a pay site?
View Terminology
View The goods/service I bought/won has not arrived or is faulty
View I am not receiving emails from you / you have not replied to my Help Centre enquiry
View How to avoid being a victim of phishing attacks
View How do I display my feedback/ratings?
View How does SMS Chat work?
View I get a message about a negative balance when withdrawing
View Why should I create a profile with you? What do I get?
View How can I sustain and increase interest in my profile?
View I need to change my registered email address, how do I do this?
View DirectCam Player Software Requirements - FireFox, Opera, Mac, Unix...
View Tips for uploading Pictures/I get errors when uploading pictures (Updated)
View Tips for Uploading Movies
View Can I list myself as an Escort/Webcammer/Phone Chat Operator AND Other Services?
View I wish to complain about the content of a profile
View How long does it take to receive my funds?
View I cannot login via JustCamIt (for Service Providers)
View I have uploaded the verification documents but am still not verified.
View The client has confirmed the Webcam/Phone Chat booking but I do not have the credits
View I've just created my profile and it's not showing on the Site (search & home pages)
View I have not received / I am unable to respond to SMS or the SMS verification code
View My credits purchase was declined and/or my account has been debited, (more than once)!
View Troubleshooting DirectChat
View When I enter my mobile number I get a message saying it is already in use
View How do I view, respond or dispute feedback?
View Where can I spend my credits?
View How do I block/unblock members or view my blocked senders?
View I requested credits via SMS but not all of them have arrived.
View I don't want to show my face on the Site
View What is DirectChat? Offering Services
View How do Phone Chat Bookings work?
View Client Connections - FAQs for Service Providers
View Is it compulsory to verify?
View I have paid to see a Private Gallery but cannot view it
View I have deleted emails and/or bookings - can you retrieve them for me?
View Why didn't you tell me there was a problem with my profile before removing it?
View I want to offer DirectCam / DirectIM but the registration pages don't let me choose it.
View I am getting a message about not being permitted change the services offered
View I get a message saying ' ... not permitted to exchange credits... '
View Someone has bought an item from me but I don't have the credits
View I have received an email from you regarding a dispute. I want to dispute this claim.
View I am getting a message '... inconsistency with your session credentials ..'
View How do I re-enter/claim a refund on a DirectCam Special Offer session that has a duration remaining?
View It says my email address is not verified but I know it is working.
View How do I unconfirm / delete escort bookings?
View How do I verify my mobile number?
View How do I login via my mobile phone?
View I have paid to show my number but it is not showing
View How do I show my phone number on my profile? What are the advantages?
View My account has been hacked
View What do I need to be able to view Rental Movies?
View I have been asked to verify with you or a Business Advisor, what is this?
View How do I offer and initiate 2-way DirectCam sessions? (for Offering Services)
View Client Connections - FAQs for Service Seekers
View What are the different ways of getting on (or appearing on) the home page?
View I entered my details but got returned to the login screen / I keep getting logged out
View Other Services: Charges
View I need to edit or remove feedback I have left for another member
View I have been contacted by someone who claims to work for the Site
View I have paid to be Featured but I'm not showing
View The Key to Repeat Business
View What's the difference between movie clips and rental movies?
View Tours FAQs (Offering Services)
View I have been asked to pay a deposit
View What is Paxum and why should I use it?
View I want to complain about a timewaster
View How do I change my roles/the services I offer?
View How do I make myself available now?
View I am Seeking Services. Who can view my details?
View Links Help - Can I link to xyz.com? Why aren't my links appearing?
View Where can I edit my profile and set things up e.g. rates?
View How do I list my sales items?
View How can I keep my password secure and stop unauthorised access?
View How do I remove my profile from Google Search results?
View Why were my pictures deleted?
View How do I create a Group?
View I don't have a UK bank account, can I withdraw?
View I have bought a Movie Rental but it can’t connect / won’t play
View I've received a bank payment (ESP) but the amount is wrong.
View Can I perform nude in DirectCam Free Preview? (Why have tipping in Free Preview?)
View I am trying to login to JustCamIt but get an error about my user/host name.
View Information about DirectIM
View Where has 'someone' gone? Can you contact them for me?
View Is there an administration fee to pay when I withdraw my credits?
View How many times can I view a movie?
View I have paid to be Available Today but I'm not showing
View Why you shouldn't rip people off or upload content that isn't yours...
View What happens when a customer confirms a webcam booking but subsequently cancels it?
View I need to change my purchase details / information.
View I haven't received credits for my movies
View I am getting a message about not having the spend facility enabled.
View I can't view movies and Windows Media Player gives a protocol error or something about rtsp and http.
View Can I move pictures from Free Gallery to Private Gallery and/or my main profile page?
View How has someone managed to copy my photos or movies?
View I have been removed as my profile was advertising more than two people. What do I do now?
View What are the benefits of using the credits system (& booking system) for Service Providers?
View My movie prices keep changing automatically
View Client Connections - Sending Proposals & Flirts
View I am seeing error message "Password must be 6-16 characters" on JustCamIt
View How do I feature my profile?
View Where can I download latest version of JustCamIt ?
View I access the Site from work and/or Internet Cafes. How can I make viewing more discrete?
View How do I deactivate a Group?
View Someone is trying to view my DirectCam but they say the screen is black or green
View My profile is showing my Nationality!
View Why is the booking price less than my published rates?
View I haven't spent any credits but still getting the negative balance problem when transferring
View I wish to complain about a member abusing/harassing me outside the AdultWork.com communication system
View I have been charged twice for viewing a movie
View I have changed my Profile Pictures but they have not updated
View Can I put a link to my Twitter page in my Profile and/or Links Section?
View Why can't I see feedback for myself or another member?
View Help with the Tabs BBCode
View How do I view .avi .mov .mpeg or QuickTime movies? I get sound but no picture.
View I haven't reached the minimum amount of credits to withdraw
View What is the DirectCam Facility Fee?
View I wish to move to another Group
View I'm concerned about installing JustCamIt on my PC
View How do I remove my Free or Private Gallery pictures?
View What's the difference between free, private and group modes?
View What is the AdultWork.com Shared Revenue Programme?
View How do I upload movies by FTP or to your FTP Site?
View I am being asked to age verify, why and what are the implications?
View I get the message 'you must be logged in' when sending an email
View How do I upload images to my profile?
View Someone has posted my details without my consent
View How do I report a fake or duplicate profile?
View I am trying to view DirectCam but get an error message about my username
View I offer services/content, how do Freeviews affect me?
View I received a password reminder but I still cannot log in
View How can I contact Providers by SMS?
View I can't see any profile pictures/thumbnails - logo and other pictures are ok.
View I would like to view Webcammers - how do I do this?
View Since upgrading to Internet Explorer 7 some things don't work.
View How do I access a Private Gallery album using a PIN number?
View Private Gallery Albums/PINs FAQs
View How do Webcam Bookings work? (for Offering Services)
View How do I feature my group?
View I am seeing error message "cannot connect to server" on JustCamIt
View What is the Local Escort Search facility?
View Field Reports FAQs (for Offering Services)
View What information is shared with who?
View My Adult Site - can I get some help?
View I haven't received my SMS confirmation of bookings in time and as a result have missed bookings.
View I have not received booking notification emails
View What is the cut off date for credit withdrawals?
View I am getting a Software Update from JustCamIt but can't find where to update
View Why do I receive emails to my external email address asking if bookings took place?
View How can I suggest a Flirt/Proposal?
View I get an error saying 'The page cannot be displayed'
View I need to remove or edit something I'm selling or auctioning.
View Why was my movie deleted?
View JustCamIt says I've lost the connection
View I have deleted the SMS credits I received
View Some Information about Copyright
View How to get the most out of being 'Member of the Day'
View When I click to send email or book webcam nothing happens!
View How can I view the United Kingdom (or other) home pages?
View The goods I ordered (ordered for someone else) have not arrived
View I am having problems uploading movies
View I am unable to change the gender on my profile / I have been set to the wrong gender
View I have been the victim of abuse when meeting someone from the Site.
View Can I show as available for Direct Chat only and not Direct Chat and Pre-booked Phone Chat?
View My transfer was due to be processed for payment today but has still not been marked as transferred
View What do I need to do to use 2-Way Cam (for Seeking Services)
View How do I add members to my Group?
View Another member has responded to my feedback. Why haven't my ratings increased?
View JustCamIt Best Practice Guidelines
View The Bank transfer details I entered are incorrect
View Vouchers FAQs
View I have saved my profile but: 1) the last updated date did not change, 2) I am not appearing at the top of the search
View I deleted my photos/videos from my profile and my PC. Can you send them to me?
View Why is my Group not appearing?
View I am ticking the box to tweet about my upload/online status but it's not appearing on Twitter
View How do I report an Underage member?
View Viewing Movies on a Mac
View Where can I get your banner / Linking details
View How do I avoid fraudsters in the Mall?
View Where can i find my DirectCam login details?
View Having problems with JustCamIt 3? (Updated 20/11)
View How do I unsubscribe to detailed emails?
View I have a profile within Other Services but it is not being displayed
View Why should I offer Free Mode in DirectCam?
View Experiencing video problems in DirectCam?
View How do I receive SMS Alerts when members reply to my emails?
View I get timeouts or errors when searching
View I am getting messages I have not asked for.
View How do I change or set up member alerts?
View Can I add banners to my profile?
View What is DirectChat? Seeking Services
View Removing DirectCam or DirectChat sessions from my 'Leave Feedback' page.
View How can I become Member/Group of the Day on the Home Page?
View I have logged in to JustCamIt for DirectIM and it says I have no video
View Why have I been removed from 'Webcam' or 'Phone Chat'
View How can I increase my DirectCam business?
View Why can't I use the word 'available' in my Profile Summary?
View Hot List FAQs
View Webcam Booking says Confirmed, carry out web cam session - what now?
View How do I change login access for members of my Group?
View My Links keep getting deleted even though I have added your banner.
View My DirectCam video is displaying blank or frozen within JustCamIt
View Getting the most out of Twitter and the Site
View Transfer Credits to Cash
View How do I overwrite or delete my verification photo?
View I was charged more than the original DirectCam Special Offer
View I received an email or SMS from you, is it genuine?
View I received an email about a new device or location
View I am logged in to JustCamIt (JCI) but do not appear on the Site
View How do I set up my voicemail service and retrieve my messages?
View I am not receiving texts from SMS Chat
View How do I set up a couple / duo profile?
View DirectCam Player Crashes / Clients keep disconnecting
View I can't access my Group Home (Admin) page.
View I have been charged twice for displaying my phone number
View If I opt out of Client Connections can service providers still contact me/view my profile?
View Negative balance messages -Further clarification required
View How do I turn off the Feedback/Ratings pop-up on my Emails & Bookings page?
View I don't want the "Share" link on my profile. (Twitter, Facebook etc.)
View AdultWork Notifier not working
View How do I keep my phone number anonymous for Phone Chat?
View I am currently Seeking Services but would like to also offer Webcam Services
View 'unrecognized file extension' in Media Player when launching streaming from FireFox
View How do I manage my email preferences?
View I am getting a message saying I am not entitled to change my country.
View Where do I submit Erotica & can I submit Audio Erotica?
View Why are some of my DirectCam shows not transferable?
View Wishlist FAQs for Offering Services (Recipients)
View I can't install Flash 11 on my Mac so can't use JustCamIt Lite (Updated 24/01/2012_
View Why can't I transfer my Private Gallery subscriptions to my bank account?
View DirectCam / JustCamIt - "Banned" Message
View How do I edit my Blocked Countries list?
View Field Reports FAQs (for Seeking Services)
View How do pre-booked phone chat bookings work?
View What do I do if my sex shop order has not arrived, is wrong, incomplete, faulty etc?
View No one can hear me / Audio has stopped working
View How do I stop notification emails being sent to me?
View Private Gallery Pricing FAQs (Offering Services)
View What is the "Do not allow quick purchasing" option for?
View I receive the error message "Your profile is not set up as offering group OR private sessions" on DirectIM
View Why have I been contacted by a Group Manager?
View How do I change my vital statistics on my profile?
View What's that RSS icon for? Tell me more about your RSS Feeds.
View Why am I being asked for my date of birth when registering?
View My rental movie keeps being rejected, why?
View My browser hangs when I cancel a booking
View I am using a Mac and cannot use Two Way DirectCam
View DirectCam error message: Server Status : Error updating host, db problem 1004 Server Status : Cannot Connect to Server
View How do I know if someone is in private session with me on DirectCam?
View How does DirectChat positioning work?
View How do I remove a member from my Group?
View The option to leave feedback for a DirectCam booking isn't there
View How does DirectCam positioning work?
View My photo is being displayed on another site.
View I want to change my credits transfer request type but no tick box appears.
View DirectCam is not longer working in Chrome or IE 11 / Flash Issue
View How do I view or delete my Saved Searches?
View Repeat / Re-enter characters / Turing Letters on login page, why?
View Will I receive a recurring billing on my credit/debit card if I purchase credits?
View Searching on Nationality - Advice for Offering Services
View You are accessing the Site from a an IP address that is not valid for use on the Public Internet
View DirectCam player reports username already exists or is in use
View I wish to complain about the content of a movie
View Another member has copied the entire text of my profile
View How do I block members from calling me on DirectChat?
View How do I appear higher up on the DirectCam and AdultWork.com TV pages?
View When are my Random Winner credits released from escrow?
View What are the benefits of becoming a Verified Member?
View I am having problems with the 'Add Gallery' or 'Add to Private Gallery' pages
View Can I earn extra credits by referring new members?
View How do I show my DirectCam/DirectChat status on another site?
View My Intro Movie is never approved
View Why does it say 'Accessed From' on my Profile?
View Why can't I find a profile using the keyword search?
View Why aren't some of my Group Members' credits showing on my credit transfer?
View I get the message "Sorry, this member's profile information cannot be presented at this time"
View My email address is not displaying on my profile
View The views on my erotica submissions do not represent the credits I have received
View FIXED: My cam is black in JustCamIt (1 May 2017) *Updated 12 May*
View What is a Random Winner Sale?
View Why was my Sale/Auction/Random Winner item deleted?
View I am a Group Manager and Wish to stay in the Group but nominate a new Group Manager
View What are the benefits of using the Voicemail facility? (Offering Services)
View PayToo Mobile FAQs
View You've saved my Twitter details, how do I clear them?
View How can I stop my email becoming unverified on a regular basis?
View I have met someone who I believe was trafficked
View My Network Provider isn't an option (for Mobile Verification)
View I have strange or duplicate amounts on my card statement
View Help! I need an easy guide to offering DirectCam
View I keep getting returned to the start screen in DirectCam
View How do I add my details to the Alternative Section?
View I have been charged to display my number but have not requested this facility
View I am getting a message saying I can only pay the name on my ID and/or my payment must be to the UK
View Suspension of FirstChoice Pay & Paxum Funding Activities Updated 11/04/2018
View How do I type text within DirectCam?
View I get a javascript error and/or no pop-up window when clicking on links.
View JustCamIt Login error "Banned using a proxy server is not allowed"
View What is "DirectCam - Advisor Fee"?
View Why do you use awork.co.uk on my card statements?
View Can I pay by SMS for Phone Number Display or Other Services Display?
View I have been charged twice for viewing a Private Gallery
View I have negative balance problems with my Group
View iPhone / iOS Can't get past entry Continue page
View Since JustCamIt 3 my DirectCam business has changed
View Can I view email history for any specific members?
View Reverse Booking FAQs for Seeking Services
View Discontinuation of VAT Charging
View JustCamIt / DirectCam and HE-AAC Audio Licences
View I can't hear audio in DirectCam
View How do I submit my humour or competition submission? Can I edit/delete it?
View I have deleted the SMS requests but since received the Codes by SMS
View I can't access the Site but can access other sites
View I get the message : 'This member's gallery cannot be displayed at this time'
View The PAYTOO transfer details I used are incorrect
View I called the Premium Rate Telephone line but my account has not been credited
View Can I show when I will next be available for DirectCam?
View I am in the UK - can I use the FPS option?
View What is the free mode time limit on DirectCam?
View What is Guest Free Preview? / How to prevent non-registered viewing your Cam
View There isn't an option to save on the Interview Form
View How do I search for or show only profiles with phone numbers?
View I have bought something but the Seller says they haven't received the credits
View What to do if you receive a phishing email pretending to be from AdultWork.com
View What is BBCode?
View Option to start 2-Way Cam is greyed out
View AdultWork Live Advice for Service Providers
View Profile Hits and Daily Breakdown
View I am a business residing in UK, Ireland or Germany. I am NOT registered for VAT. What should I do?
View Can You Reverse/Cancel My Pending Transfer
View I am trying to withdraw but get an error saying the amount has been updated.
View How can I see which days I've paid to be featured?
View Auto Response : How do I set it up / Turn it off?
View What address should I enter on the Credits Transfer Request page.
View Groups - Phone Number Display FAQs
View My credits history says something about archived
View I can't connect to the FTP Site for uploading movies.
View Feedback/Ratings FAQs
View It says I have specified a date/time in the past, when I have not
View I subscribed to 'logged in now' search or 'has telephone number' but it says I haven't
View Strange letters are appearing next to the booking price
View How do I change my Profile so that customers can call me on Pre Booked Phone Chat?
View How can I increase interest in my sales items?
View Blogs FAQs
View Can I have one combined payment for my solo & duo accounts?
View I can't access the Site from home but can on my mobile and elsewhere
View Play button not enabled after installing Windows Media Player updates
View Reverse Booking FAQs for Offering Services
View Can I create my own personalised AdultWork banner?
View How can I increase interest in my movies/pictures? (Offering Services)
View I cannot search by post code (or zip code) when using the Mobile/PDA version.
View How can I appear higher on the Webcammers search?
View Country setting has changed on the Web App - can you change it for me?
View How do I leave a Group (Group Member)
View When initiating 2-Way Cam the client's window opens then closes
View I get a message saying "tip not approved" in JustCamIt
View When streaming a rental movie it stops
View The 'Available Now' option has disappeared from the Search
View My Credits Activity/Turnover shows different values for DirectCam versus Group Credits Report
View How do I set up an Affiliate Promotion Page?
View Can I submit Erotica by phone?
View How long does my order take to be delivered from the Sex Shop?
View How do I complete the interview for a couple/duo account?
View How do I get listed on the HD Cams Page?
View Two-way Cam Option Greyed out in JustCamIt
View I can no longer spend/purchase, myself (or my customers) are redirected to the 'Where are you?' page
View Username can only contain 0 to 9 a to z A to Z characters
View Group Nationality Mixing - UK/non-UK/High Risk
View I am not appering on the DirectChat Micro-site
View Do you have any other Sites apart from GaySwap & SwingFree?
View I have lost my FirstChoice Pay/Paytoo card, what do I do?
View JustCamIt Crashes on Windows 10 when prompted to accept Group/Private
View Provider: How do I prove my location for EU VAT purposes? Do I need to?
View I am selling items, what do I do if I'm going away on holiday?
View How do I advertise my availability for a specific DirectCam theme or event I'm planning?
View My card details are being remembered, how do I delete them?
View If I am conducting a group or private session, can anyone else view me for free?
View I changed my rates but they have not updated on my profile
View Can I display the category of show that I offer on DirectCam?
View Why has my .TV (DirectCam) scheduled show been removed from the Schedule?
View On my profile page my rating is underlined in red, why?
View How do stop my bank details from appearing on the transfer request form?
View Why do I have unregistered members entering DirectCam in Free Preview mode?
View I want to verify myself but don't have a Passport
View Where can I view or advertise my Parties and/or Club Events?
View I get an error message when trying to upload images
View My referral credits are not showing on my statement
View Can a Group Manager pay directly to list Group Members in Local Searches?
View How do I delete/amend my movie clips or movie rentals? (For Offering Services)
View I am alerted to a Trojan or Virus when viewing a movie
View I'm streaming a rental movie and the quality is low or it keeps buffering
View Buying credits, get error: You don't have permission to access /FormG/Form-G.php on this server.
View I want to remove the JustCamIt Software OR JustCamIt makes my PC slow
View I use Google Chrome and the colours in the DirectCam/IM chat window are messed up/corrupted
View Can I refer new customers to my DirectCam?
View I am a host or group under a support contract with an advisor...
View What is the Telephone Directory? How do I subscribe/unsubscribe?
View If I send a new member to another member's profile, can I still earn on the referrals?
View We cannot provide support via Twitter
View Has my login details been exposed in a hack?
View I have upgraded to Internet Explorer 11 and some things don't work any more.
View Account number and sort code invalid message when submitting transfer request
View I can't record in JustCamIt
View My TV/TS profile is active but not appearing in search results
View Why can't I search on 'Logged in Now'?
View How do I delete a link?
View How do I search by Ethnicity (or other features within the interview section)?
View The "Videos" tab does not show on my Profile on the mobile Web App, only on the main site.
View When I click 'Back' I am told the page has expired or I need to refresh, why?
View What are QR Codes and why am I seeing links to them?
View Should I leave a personalised greeting on the Voicemail facility?
View Where can I see my DirectChat Call History (for Offering Services)
View How can I track my orders from the Sex Shop?
View JustCamIt wont let me send audio.
View I want to replace my Intro Movie with a new one
View Can I use audio in free mode on DirectCam?
View How can I search for members logged in recently?
View How do I subscribe to the 'Logged in Now' feature?
View Can I watch movies on the Mobile App?
View I use an 0702 number which diverts to my mobile for security. Can I still display this number on my profile?
View I made a transfer request previous to my VAT details being accepted.
View I get an "Error Running Broadband Test" message on DirectCam
View I cannot despatch a sale item and need to refund a Customer
View How do I enter the delivery method for an item I have bought/won?
View When trying to purchase credits I get - Blocked by riskcheck rule(s):354
View Where do I define my Live Thumbnail settings?
View How do I find the delivery address and record the despatch information of an item I have sold?
View How do I set up FAQs on my profile?
View Sex Shop Returns Policy
View I need some help with the Sex Shop
View Where is the main VAT information page for members Offering Services
View I am getting a message about disallowed words in my profile details/description
View What does DirectCam/Chat Session Rollup mean on my Credits History?
View JustCamIt reports "The following minimum system requirements for ..."
View Why do you add VAT to the sale price of services/content instead of the purchase price of credits?
View Can I adjust the text font size to make it more readable in the JustCamIt chat window?
View Polls & Competitions
View Someone who booked/subscribed recently is not appearing in my Client Connections
View How do I exclude my profile from External Advertising?
View What are the benefits of using the Voicemail facility? (Seeking Services)
View When trying to view DirectCam, I only see a white square red cross or X in DirectCam video window
View I get a message about formatting characters and spaces.
View You are charging me VAT but where I live is excluded from the EU VAT Area
View How do I feature my Movies or Private Gallery? Can I change the movie/picture shown?
View How can I synchronise timings for Phone Chat/Webcam sessions with customers?
View How does foreign currency exchange work when buying credits?
View The option to leave voicemail is not appearing on my Profile
View JCI Error : Error updating host, db problem 1004
View I get an error about 'capture device' or 'video encoder' when launching JustCamIt
View Wishlist FAQs for Seeking Services (Buyers)
View Where can I find the AdultWork.com Platform VAT registration details?
View How can I search for Private Galleries that show faces?
View I can't buy a featured slot after January 28 for March.
View My credit statement is crediting me less than the prices which are being advertised to my customers.
View Audio icons do not appear on Webcam/TV pages when using JustCamIt Lite
View What happens when I tick the Allow External Advertising box?
View Why are the amounts on my credits statement underlined?
View I am not EU resident, why do I need to prove my location?
View I have initiated 2-Way Cam but see the message 'Audio Only' (not the Client's Camera) (for Hosts)
View If I bid on an auction item that requires a % to bid, will I get my % back if I lose the auction?
View How do I manage the New Picture Alert email notifications?
View My Random Winner item has ended. How do I know who the winner is?
View What happens when a Group Member wants to leave the Group? (Manager)
View My payment receipt is being sent to the wrong email address. How do I change this?
View I am being included in a poll but don't want to be.
View How do I change my movie thumbnail?
View Why can't I quick purchase using the last 4 digits of my card number?
View How do I show myself as Available Today(Escorting)? What are the advantages?
View We can only accept cards issued by organisations in the same country as the cardholder
View Freeviews FAQs
View Why do I see broken images instead of live thumbnails?
View I get an empty warning (red X) message in JustCamIt on Client right click
View What cookies are you storing on my computer?
View Sex Shop to become Official Stores!
View My Sale/Auction Item does not show on the Home Page.
View My BIC code is not being accepted.
View How do I end a Random Winner Sale?
View How do I change or delete the JustCamIt Login Tweets
View How can I be included in the search for Face Pictures in Private Galleries?
View Where is the main VAT information page for members Seeking Services
View Wishlist FAQs for Marketplace Sellers
View White on white text in DirectCam Player
View I created a personalised banner but now I can't find it. Where is it stored?
View I have set-up my voicemail but it does not appear on my profile.
View How can I stop the 'ping' noise when a message is sent on the DirectCam window?
View Why is my summary field greyed out? / I can't change my summary, why?
View When I click the Zoom Video Size (the magnifying glass icon) on the DirectCam screen, it doesn't do anything.
View How do I show my preferred method of contact on my profile?
View What happens to the EU VAT element my EU customer is being charged for consuming the digital goods I am selling through your Platform?
View Viewing Private Galleries FAQs
View I get an error viewing movies on the WebApp (Using Samsung's browser)
View Guidelines on the OPA for the UK CPS have changed, does this affect the content I can upload?
View Can I transfer credits between Group Members and to myself?
View How do I upload images to my profile from the WebApp?
View How do I set-up Special Offers? Why should I?
View I get the message "HTTP code 5xx received" when trying to upload pictures
View I'm having issues uploading my documents
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