|
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How do I remove myself from this website? Can I reactivate? |
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Why has my profile been removed, or not approved? |
View |
I can't login / I get the message "No member was found with the Nickname and Password you supplied" |
View |
What am I not allowed to do? |
View |
How can I transfer funds to another member or refund them? |
View |
I'm going away, should I remove my profile or can I stop it being viewed temporarily? |
View |
Searching Nationality - Advice for Service Seekers |
View |
What methods can I use to buy credits? |
View |
Can I register more than one profile? |
View |
How do I change my nickname, email address or password? |
View |
When I enter my email address I get a message saying it is already in use |
View |
How to avoid being a victim of phishing attacks |
View |
How do I become a Verified Member? |
View |
How much is a credit worth? |
View |
Where can I find a breakdown of my earnings and any charges? |
View |
Escort Bookings FAQs (Seeking Services) |
View |
When can I transfer my credits? |
View |
How do I leave a rating/feedback for another member? |
View |
I wish to complain about the conduct of another member |
View |
I cannot enable 'Webcam Work' / I get a message about 'verification required'. |
View |
Phone Chat Provider No Show |
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How do I convert my credits into cash? |
View |
My profile was deactivated and my for sale items were cancelled. Can I recover the details? |
View |
What are Aliases and can I remove them? |
View |
I have forgotten my login details |
View |
What will appear on my bank/card statement when I buy credits? |
View |
How do I set up DirectIM (Offering Services) |
View |
Escort Bookings FAQs (Offering Services) |
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How do I remove/change my main profile pictures? |
View |
Why have I been removed from 'Escorts' or 'Alternative' |
View |
I'm new here and I offer adult services. |
View |
What are the benefits of using the credits system? (Service Seekers) |
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The verification email has not arrived |
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I can login but can't see my profile |
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My Bank/Cosmo Payment/Post Office transfer has not arrived |
View |
How do I stop someone from emailing/booking me? |
View |
Is AdultWork.com a pay site? |
View |
How does SMS Chat work? |
View |
Terminology |
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How do I display my feedback/ratings? |
View |
I have uploaded the verification documents but am still not verified. |
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I get a message about a negative balance when withdrawing |
View |
How to avoid non-genuine advertisers |
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The goods/service I bought/won has not arrived or is faulty |
View |
I am not receiving emails from you / you have not replied to my Help Centre enquiry |
View |
Why should I create a profile with you? What do I get? |
View |
How can I sustain and increase interest in my profile? |
View |
How do I re-enter/claim a refund on a DirectCam Special Offer session that has a duration remaining? |
View |
Can I list myself as an Escort/Webcammer/Phone Chat Operator AND Other Services? |
View |
How long does it take to receive my funds? |
View |
I need to change my registered email address, how do I do this? |
View |
Tips for uploading Pictures/I get errors when uploading pictures (Updated) |
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How do I block/unblock members or view my blocked senders? |
View |
I don't want to show my face on the Site |
View |
How do I view, respond or dispute feedback? |
View |
I wish to complain about the content of a profile |
View |
Client Connections - FAQs for Service Providers |
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When I enter my mobile number I get a message saying it is already in use |
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I have not received / I am unable to respond to SMS or the SMS verification code |
View |
I am getting a message about not being permitted change the services offered |
View |
I've just created my profile and it's not showing on the Site (search & home pages) |
View |
What is DirectChat? Offering Services |
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Troubleshooting DirectChat |
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I am getting a message '... inconsistency with your session credentials ..' |
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The client has confirmed the Phone Chat booking but I do not have the credits |
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Where can I spend my credits? |
View |
I have deleted emails and/or bookings - can you retrieve them for me? |
View |
When providing live services you must use Credits |
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I requested credits via SMS but not all of them have arrived. |
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Why didn't you tell me there was a problem with my profile before removing it? |
View |
I want to verify myself but don't have a Passport |
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How do I login via my mobile phone? |
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I have paid to see a Private Gallery but cannot view it |
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How do Phone Chat Bookings work? |
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I get a message saying ' ... not permitted to exchange credits... ' |
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I need to edit or remove feedback I have left for another member |
View |
How do I verify my mobile number? |
View |
I have received an email from you regarding a dispute. I want to dispute this claim. |
View |
Someone has bought an item from me but I don't have the credits |
View |
My account has been hacked |
View |
Client Connections - FAQs for Service Seekers |
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I need some help setting up the new DirectCam Broadcaster |
View |
Why can't I leave feedback/ratings? |
View |
Why do I have to provide ID to make a bank payment? |
View |
It says my email address is not verified but I know it is working. |
View |
How do I show my phone number on my profile? What are the advantages? |
View |
What's the difference between Movie Clips and Rental Movies? |
View |
How do I unconfirm / delete escort bookings? |
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Other Services: Charges |
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I have paid to show my number but it is not showing |
View |
What are the benefits of becoming a Verified Member? |
View |
What are the different ways of getting on (or appearing on) the home page? |
View |
I entered my details but got returned to the login screen / I keep getting logged out |
View |
Is there an administration fee to pay when I withdraw my credits? |
View |
Tours FAQs (Offering Services) |
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I have been contacted by someone who claims to work for the Site |
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I am Seeking Services. Who can view my details? |
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How many times can I view a movie? / I have been charged twice for a movie. |
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How do I remove my profile from Google Search results? |
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I have been asked to pay a deposit |
View |
I have paid to be Featured but I'm not showing |
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How do I list my sales items? |
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How do I make myself available now? |
View |
I want to complain about a timewaster |
View |
The Key to Repeat Business |
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How do I create a Group? |
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How to get the most out of being 'Member of the Day' |
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Links Help - Can I link to xyz.com? Why aren't my links appearing? |
View |
Field Reports FAQs (for Offering Services) |
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How do I change my roles/the services I offer? |
View |
How can I keep my password secure and stop unauthorised access? |
View |
Where can I edit my profile and set things up e.g. rates? |
View |
Can I perform nude in Free Mode on DirectCam? |
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Information about DirectIM |
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Wishlist FAQs for Offering Services (Recipients) |
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My profile is showing my Nationality! |
View |
Why were my pictures deleted? |
View |
Where has 'someone' gone? Can you contact them for me? |
View |
Can I link my Twitter page on my Profile? |
View |
How do I feature my profile? |
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Client Connections - Sending Proposals & Flirts |
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I haven't received credits for my movies |
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I need to change my purchase details / information. |
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I have paid to be Available Today but I'm not showing |
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I am getting a message about not having the spend facility enabled. |
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Why can't I see feedback for myself or another member? |
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Why you shouldn't rip people off or upload content that isn't yours... |
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What are the benefits of using the credits system? (Service Providers) |
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Can I move pictures from Free Gallery to Private Gallery and/or my main profile page? |
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What's the difference between Free, Group and Private Modes? |
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How has someone managed to copy my content? |
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How do I deactivate a Group? |
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Hot List FAQs |
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Vouchers FAQs |
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I haven't spent any credits but still getting the negative balance problem when transferring |
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I Want To View Webcammers - How Do I Do This? |
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I have been removed as my profile was advertising more than two people. What do I do now? |
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I wish to complain about a member abusing/harassing me outside the AdultWork.com communication system |
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What is the DirectCam Facility Fee? |
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My movie prices keep changing automatically |
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Help with the Tabs BBCode |
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How do I report a fake or duplicate profile? |
View |
How do I upload images to my profile? |
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I have changed my Profile Pictures but they have not updated |
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Feedback/Ratings FAQs |
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I am ticking the box to tweet about my upload/online status but it's not appearing on Twitter |
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I wish to move to another Group |
View |
I am being asked to age verify, why and what are the implications? |
View |
I am experiencing (technical) difficulties on DirectCam |
View |
I offer services/content, how do Freeviews affect me? |
View |
Private Gallery Albums/PINs FAQs |
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How do I remove my Free or Private Gallery pictures? |
View |
Why is the booking price less than my published rates? |
View |
What information is shared with who? |
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Transfer Credits to Cash |
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How can I contact Providers by SMS? |
View |
What is the Local Escort Search facility? |
View |
Help! I need an easy guide to offering DirectCam |
View |
Field Reports FAQs (for Seeking Services) |
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I received a password reminder but I still cannot log in |
View |
How can I suggest a Flirt/Proposal? |
View |
What is the AdultWork.com Shared Revenue Programme? |
View |
I get the message 'you must be logged in' when sending an email |
View |
I can't see any profile pictures/thumbnails - logo and other pictures are ok. |
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Someone has posted my details without my consent |
View |
How do I access a Private Gallery album using a PIN number? |
View |
How do I set up a couple / duo profile? |
View |
My Adult Site - can I get some help? |
View |
I am unable to change the gender on my profile / I have been set to the wrong gender |
View |
How do I feature my group? |
View |
When I click to send email or book someone nothing happens! |
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Getting the most out of Twitter and the Site |
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I have not received booking notification emails |
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Can I show as available for Direct Chat only and not Direct Chat and Pre-booked Phone Chat? |
View |
I haven't received my SMS confirmation of bookings in time and as a result have missed bookings. |
View |
How do I add members to my Group? |
View |
Why do I receive emails to my external email address asking if bookings took place? |
View |
What happens when I tick the Social Media Advertising box? |
View |
Freeviews FAQs |
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Why should I offer Free Mode in DirectCam? |
View |
I have been the victim of abuse when meeting someone from the Site. |
View |
My transfer was due to be processed for payment today but has still not been marked as transferred |
View |
How do I remove or edit an item I'm selling/auctioning? |
View |
I'm having trouble viewing a movie |
View |
What is DirectChat? Service Seekers |
View |
I get an error saying 'The page cannot be displayed' |
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The bank transfer details I entered are incorrect |
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I have deleted the SMS credits I received |
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My card details are being remembered, how do I delete them? |
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I have saved my profile but: 1) the last updated date did not change, 2) I am not appearing at the top of the search |
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How can I view the United Kingdom (or other) home pages? |
View |
How do I report an Underage member? |
View |
The goods I ordered (ordered for someone else) have not arrived |
View |
Another member has responded to my feedback. Why haven't my ratings increased? |
View |
I deleted my photos/videos from my profile and my PC. Can you send them to me? |
View |
How do I edit my Blocked Countries list? |
View |
How can I become Member/Group of the Day on the Home Page? |
View |
Removing DirectCam or DirectChat sessions from my 'Leave Feedback' page. |
View |
I received an email about a new device or location |
View |
How do I receive SMS Alerts when members reply to my emails? |
View |
Blogs FAQs |
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Why is my Group not appearing? |
View |
I am currently Seeking Services but would like to also offer Webcam Services |
View |
How do I unsubscribe to detailed emails? |
View |
I Am Logged In To DirectCam But Don't Appear On The Site |
View |
Private Gallery Pricing FAQs (Offering Services) |
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Where can I get your banner / Linking details |
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How do I avoid fraudsters in the Marketplace? |
View |
Why can't I use the word 'available' in my Profile Summary? |
View |
How can I increase my DirectCam business? |
View |
How do I keep my phone number anonymous for Phone Chat? |
View |
I have a profile within Other Services but it is not being displayed |
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How do I change or set up member alerts? |
View |
Why have I been removed from 'Webcam' or 'Phone Chat' |
View |
I received an email or SMS from you, is it genuine? |
View |
I am getting messages I have not asked for. |
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How / where do I advertise my availability? |
View |
I am not receiving texts from SMS Chat |
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Can I add banners to my profile? |
View |
How does DirectCam positioning work? |
View |
How Do I Transfer Credits To My Bank Account? |
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If I opt out of Client Connections can service providers still contact me/view my profile? |
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I was charged more than the original DirectCam Special Offer |
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How do I change login access for members of my Group? |
View |
How do I leave a Group (Group Member) |
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What is Guest Free Preview? / How to prevent non-registered viewing your Cam |
View |
I get timeouts or errors when searching |
View |
What is the "Do not allow quick purchasing" option for? |
View |
I am getting a message saying I am not entitled to change my country. |
View |
My Links keep getting deleted even though I have added your banner. |
View |
Reverse Booking FAQs for Seeking Services |
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How do I turn off the Feedback/Ratings pop-up on my Emails & Bookings page? |
View |
Media, Banking & Law Enforcement Enquiries |
View |
How do Phone Chat bookings work? (Service Providers) |
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No One Can Hear Me |
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Repeat / Re-enter characters / Turing Letters on login page, why? |
View |
Where do I submit Erotica & can I submit Audio Erotica? |
View |
How do I set up my voicemail service and retrieve my messages? |
View |
Why can't I transfer my Private Gallery subscriptions to my bank account? |
View |
Can I turn the Available Today function off during the course of a day? |
View |
Why have I been contacted by a Group Manager? |
View |
I have been charged twice for displaying my phone number |
View |
Why are some of my DirectCam shows not transferable? |
View |
I don't want the "Share" link on my profile. (Twitter, Facebook etc.) |
View |
How do I manage my email preferences? |
View |
New Mastercard regulations |
View |
Why am I being asked for my date of birth when registering? |
View |
Will I receive a recurring billing on my credit/debit card if I purchase credits? |
View |
I can't access my Group Home (Admin) page. |
View |
I can't login to DirectCam, I'm seeing error messages |
View |
My content is being displayed on another site |
View |
What's that RSS icon for? Tell me more about your RSS Feeds. |
View |
How does DirectChat positioning work? |
View |
I receive the error message "Your profile is not set up as offering group OR private sessions" on DirectIM |
View |
How do I stop notification emails being sent to me? |
View |
How do I view or delete my Saved Searches? |
View |
How do I change my vital statistics on my profile? |
View |
My browser hangs when I cancel a booking |
View |
What do I do if my sex shop order has not arrived, is wrong, incomplete, faulty etc? |
View |
Why do you use awork.co.uk on my card statements? |
View |
Another member has copied the entire text of my profile |
View |
How do I show my DirectCam/DirectChat status on another site? |
View |
How do I block members from calling me on DirectChat? |
View |
I'm having issues uploading my documents |
View |
You are accessing the Site from a an IP address that is not valid for use on the Public Internet |
View |
What is the DirectCam Advisor Fee? |
View |
What is the Blacklist function? |
View |
Reverse Booking FAQs for Offering Services |
View |
I am getting a message saying I can only pay the name on my ID and/or my payment must be to the UK |
View |
GDPR Enquries |
View |
Can I earn extra credits by referring new members? |
View |
What is "Transfer Req. Fix..." in my Credits Statement? |
View |
Why was my Sale/Auction/Random Winner item deleted? |
View |
I wish to complain about the content of a movie |
View |
Can You Reverse/Cancel My Pending Transfer |
View |
My Network Provider isn't an option (for Mobile Verification) |
View |
I get the message "Sorry, this member's profile information cannot be presented at this time" |
View |
AdultWork Live Advice for Service Providers |
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Searching on Nationality - Advice for Offering Services |
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How do I remove a member from my Group? |
View |
Why does it say 'Accessed From' on my Profile? |
View |
My email address is not displaying on my profile |
View |
You've saved my Twitter details, how do I clear them? |
View |
I am having problems with the 'Add Gallery' or 'Add to Private Gallery' pages |
View |
How can I stop my email becoming unverified on a regular basis? |
View |
I have strange or duplicate amounts on my card statement |
View |
How do I appear higher up on the DirectCam and AdultWork.com TV pages? |
View |
Why aren't some of my Group Members' credits showing on my credit transfer? |
View |
How do I consent media so these can be visible on my profile? |
View |
Why can't I find a profile using the keyword search? |
View |
iPhone / iOS Can't get past entry Continue page |
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I get the message : 'This member's gallery cannot be displayed at this time' |
View |
I have met someone who I believe was trafficked |
View |
I am a Group Manager and Wish to stay in the Group but nominate a new Group Manager |
View |
My Intro Movie is never approved |
View |
Profile Hits and Daily Breakdown |
View |
Where can I see my DirectChat Call History (for Offering Services) |
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The views on my erotica submissions do not represent the credits I have received |
View |
My Credits Activity/Turnover shows different values for DirectCam versus Group Credits Report |
View |
How do I add my details to the Alternative Section? |
View |
What are the benefits of using the Voicemail facility? (Offering Services) |
View |
What is a Random Winner Sale? |
View |
Group Nationality Mixing - UK/non-UK |
View |
How can I increase interest in my movies/pictures? (Offering Services) |
View |
Can I pay by SMS for Phone Number Display or Other Services Display? |
View |
Best Practice Guidelines for Webcam |
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What is BBCode? |
View |
I have been charged to display my number but have not requested this facility |
View |
What to do if you receive a phishing email pretending to be from AdultWork.com |
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I have negative balance problems with my Group |
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Account Name Help - Credit Transfer Beneficiary |
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I called the Premium Rate Telephone line but my account has not been credited |
View |
I have been charged twice for viewing a Private Gallery |
View |
How do I show when I will next be available for DirectCam? |
View |
Coronavirus (COVID-19) & AdultWork.com |
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I am in the UK - can I use the FPS option? |
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What Are The Requirements For Verification Photos? |
View |
Can I view email history for any specific members? |
View |
Groups - Phone Number Display FAQs |
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On my profile page my rating is underlined in red, why? |
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I can't access the Site from home but can on my mobile and elsewhere |
View |
I have deleted the SMS requests but since received the Codes by SMS |
View |
How Do I Delete/Amend My Movie Clips? |
View |
Privacy Policy, Cookie Policy & Website User Agreements |
View |
How can I increase interest in my sales items? |
View |
I have bought something but the Seller says they haven't received the credits |
View |
How do I let clients call me on (pre-booked) Phone Chat? |
View |
How do I search for or show only profiles with phone numbers? |
View |
Auto Response : How do I set it up / Turn it off? |
View |
How do I set-up Special Offers? Why should I? |
View |
Country setting has changed on the Web App - can you change it for me? |
View |
How do I show myself as Available Today(Escorting)? What are the advantages? |
View |
How can I see which days I've paid to be featured? |
View |
There isn't an option to save on the Interview Form |
View |
If I am conducting a group or private session, can anyone else view me for free? |
View |
Viewing Private Galleries FAQs |
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Can I have one combined payment for my solo & duo accounts? |
View |
Why do you add VAT to the sale price of services/content instead of the purchase price of credits? |
View |
What does Movie View Credit (iOS) mean? |
View |
I changed my rates but they have not updated on my profile |
View |
When streaming a rental movie it stops |
View |
The 'Available Now' option has disappeared from the Search |
View |
Strange letters are appearing next to the booking price |
View |
Can I create my own personalised AdultWork banner? |
View |
I subscribed to 'logged in now' search or 'has telephone number' but it says I haven't |
View |
I am selling items, what do I do if I'm going away on holiday? |
View |
Polls & Competitions |
View |
Can I submit Erotica by phone? |
View |
How do I advertise my availability for a specific DirectCam theme or event I'm planning? |
View |
Someone who booked/subscribed recently is not appearing in my Client Connections |
View |
How do I complete the interview for a couple/duo account? |
View |
Why has my DirectCam Show been removed from the TV Schedule? |
View |
How Does VAT Apply To Site (Admin/Advisor/Facility) Fees? |
View |
It says I have specified a date/time in the past, when I have not |
View |
I am not appearing on the DirectChat micro-site |
View |
How do I set up an Affiliate Promotion Page? |
View |
What is the Telephone Directory? How do I subscribe/unsubscribe? |
View |
How do I view my feedback/ratings on the Web App? |
View |
My referral credits are not showing on my statement |
View |
How long does my order take to be delivered from the Sex Shop? |
View |
I get an error viewing movies on the WebApp (Using Samsung's browser) |
View |
Where can I view or advertise my Parties and/or Club Events? |
View |
Can I display the category of show that I offer on DirectCam? |
View |
DirectCam Error - An account could not be [re-]created for you |
View |
How do I feature my Movies or Private Gallery? Can I change the movie/picture shown? |
View |
I'm streaming a rental movie and the quality is low or it keeps buffering |
View |
The "Videos" tab does not show on my Profile on the mobile Web App, only on the main site. |
View |
I age verified with YOTI but my status is still not verified on the Site. |
View |
We cannot provide support via Twitter |
View |
Wishlist FAQs for Seeking Services (Buyers) |
View |
Can a Group Manager pay directly to list Group Members in Local Searches? |
View |
Why Can't I Show My Verification Photo Anymore? |
View |
How/Where Does VAT Apply To Members Seeking Services? |
View |
I am a host or group under a support contract with an Advisor... |
View |
I get an error message when trying to upload images |
View |
I Don't Earn Enough To Meet The VAT Threshold, Why Am I/My Customers Paying It? |
View |
I Can't Spend Credits, Being Redirected To 'Where Are You?' Page |
View |
Has my login details been exposed in a hack? |
View |
Where do I define my Live Thumbnail settings? |
View |
What happens when a Group Member wants to leave the Group? (Manager) |
View |
If I send a new member to another member's profile, can I still earn on the referrals? |
View |
I cannot despatch a sale item and need to refund a Customer |
View |
How do I delete a link? |
View |
Can I watch movies on the Mobile App? |
View |
How do I find the delivery address and record the despatch information of an item I have sold? |
View |
How do I let my Members login to DirectCam but not the AW site? |
View |
How do I set up FAQs on my profile? |
View |
Why Do Customers See Different Prices To What I Set? |
View |
How do I search by Ethnicity (or other features within the interview section)? |
View |
I want to replace my Intro Movie with a new one |
View |
I use an 0702 number which diverts to my mobile for security. Can I still display this number on my profile? |
View |
What does DirectCam/Chat Session Rollup mean on my Credits History? |
View |
You are charging me VAT but where I live is excluded from the EU VAT Area |
View |
Why are the amounts on my credits statement underlined? |
View |
Wishlist FAQs for Marketplace Sellers |
View |
My TV/TS profile is active but not appearing in search results |
View |
Why can't I search on 'Logged in Now'? |
View |
How can I track my orders from the Sex Shop? |
View |
I need some help with the Sex Shop |
View |
I am getting a message about disallowed words in my profile details/description |
View |
How do I subscribe to the 'Logged in Now' feature? |
View |
What are QR Codes and why am I seeing links to them? |
View |
How can I search for members logged in recently? |
View |
Sex Shop Returns Policy |
View |
How do I enter the delivery method for an item I have bought/won? |
View |
How do I exclude my profile from Social Media Advertising? |
View |
What are the benefits of using the Voicemail facility? (Seeking Services) |
View |
Why do I see broken images instead of live thumbnails? |
View |
Why aren't my Movies appearing on the site? |
View |
Why can't I quick purchase using the last 4 digits of my card number? |
View |
What are the benefits of VAT registration? |
View |
How can I search for Private Galleries that show faces? |
View |
How does foreign currency exchange work when buying credits? |
View |
Can I transfer credits between Group Members and to myself? |
View |
I get a message about formatting characters and spaces. |
View |
How do I change my DirectCam strapline? |
View |
The option to leave voicemail is not appearing on my Profile |
View |
How can I synchronise timings for Phone Chat/Webcam sessions with customers? |
View |
I can't buy a featured slot after January 28 for March. |
View |
I'm Being Charged VAT But I'm Not In The EU VAT Area |
View |
How do I manage the New Picture Alert email notifications? |
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I'm Outside The EU, Why Is VAT Applied To Webcam / Phone Chat? |
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I am being included in a poll but don't want to be. |
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How can I be included in the search for Face Pictures in Private Galleries? |
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We can only accept cards issued by organisations in the same country as the cardholder |
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How Do I Change / Delete The DirectCam Login Tweets |
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My payment receipt is being sent to the wrong email address. How do I change this? |
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What Is Place Of Consumption VAT? |
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If I bid on an auction item that requires a % to bid, will I get my % back if I lose the auction? |
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My Random Winner sale has ended, how do I know who the winner is? |
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Why is my summary field greyed out? / I can't change my summary, why? |
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What Is Place Of Supply VAT? |
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My Sale/Auction Item does not show on the Home Page. |
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What cookies are you storing on my computer? |
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How do I end a Random Winner Sale? |
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How do I show my preferred method of contact on my profile? |
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I have set-up my voicemail but it does not appear on my profile. |
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I created a personalised banner but now I can't find it. Where is it stored? |
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How do I upload images to my profile from the WebApp? |
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What Is A Business-To-Business (B2B) Transaction? |
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How do I update/change my movie categories? |
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Where do I find VAT information for AW? |
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Movie Thumbnail FAQs |
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What Is The Reverse Charge Provision & How Do I Use It? |
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I'm Being Charged The Wrong VAT Rate |
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How do I buy Credits with Cash using CashtoCode? |
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What are Affiliate Promotion Pages? |
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Why am I not on the Referrals Leaderboard? |
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If I Provide You With My VAT Details, Will You Refund What I Have Already Paid? |
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How do I buy Credits with Cash using Neosurf? |
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I get the message "HTTP code 5xx received" when trying to upload pictures |
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The pictures I have uploaded are corrupted or have grey boxes/lines on them |
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I Already Registered My VAT Details Years Ago, Why Do I Need To Do It Again? |
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Why I cannot consent content for my group members? |
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